Overview
Welcome to Cypress Boutique Monterey. In these Terms, “we,” “us,” and “our” refer to Cypress Boutique Monterey. We operate this online store and website, including its content, features, tools, products, and services (the “Services”). Shopify provides the commerce platform that enables us to offer the Services.
These Terms, together with the policies linked or referenced here, explain the terms that apply when you access or use the Services or purchase from our store. Please read them carefully. By visiting, browsing, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services. Nothing in these Terms takes away rights that cannot be limited under applicable consumer protection law.
Acceptance of Terms and Account Use
You must be legally able to enter into a binding agreement where you live to use the Services. If you are not old enough to do so, a parent or legal guardian must supervise your use and agree to these Terms on your behalf. You agree to provide accurate, current information when placing an order or creating an account and to keep your account credentials secure. You are responsible for activity carried out through your account, subject to applicable law.
Products, Product Information, and Availability
We curate women’s clothing and accessories. Product pages describe the item’s available materials, colors, sizes, and measurements where those details are provided. Please review the listing and size information before ordering. Measurements may vary slightly between items, and colors can look different depending on your screen and settings. We work to keep listings accurate, but a description, image, price, or stock status may contain an error or may change. We may correct an error, update a listing, limit quantities, or discontinue an item. These terms do not limit your rights if an item is materially different from its description or otherwise fails to meet legal requirements.
Orders and Order Acceptance
When you submit an order, you offer to purchase the listed items at the checkout total. An automated order receipt confirms that we received your request; it does not by itself guarantee acceptance. We accept an order when we send an order confirmation or begin fulfillment. We may decline, pause, or cancel an order where permitted by law, including when an item is unavailable, checkout information is incomplete, a pricing or listing error occurred, payment is not authorized, or an order appears fraudulent. If we cancel an order after payment, we will refund the amount collected for the canceled items to the original payment method.
Please contact us promptly if you need to cancel an order. If we confirm the cancellation before shipment, we will cancel it and issue a full refund without an additional cancellation or handling fee. Once an order has shipped, cancellation is no longer available; please follow the return process described below and in our Returns and Refunds Policy.
Pricing and Payment
Prices are shown in the store’s checkout currency and may change before an order is placed. The price and any applicable tax shown at checkout are the amounts that apply to your order. We accept American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa when those options are available at checkout. Payment is due when you place the order and is processed by Shopify and its payment providers. You confirm that you are authorized to use the payment method entered. If a payment is declined or cannot be verified, we may be unable to accept or fulfill the order.
If we discover a clear pricing or listing error, we may contact you to confirm whether you wish to proceed at the corrected terms or cancel. If we cancel, we will return any payment collected for that order. Promotional offers may have additional terms shown with the offer; those terms apply to the promotion.
Shipping and Delivery
We currently ship to addresses within the United States. Shipping is free on U.S. orders, including Express shipping where that option is available at checkout. Orders placed by 2:00 PM Pacific Time are submitted for processing on that business day; orders received later, on weekends, or on holidays begin processing on the next business day. Order processing generally takes 1–3 business days. After dispatch, estimated transit time is 3–5 business days. UPS is our delivery partner. Delivery estimates are not guarantees and may be affected by carrier operations, weather, address issues, or other circumstances beyond our reasonable control.
Please enter a complete, accurate shipping address and check your order confirmation. If a package is delayed, appears lost, or arrives damaged, contact us using the details below. More information is in our Shipping Policy. Applicable law determines responsibility for loss or damage during delivery; nothing in these Terms removes protections that apply to you.
Returns, Exchanges, and Refunds
You may request a return within 30 days after delivery. To qualify for a change-of-mind return, clothing and accessories must be unworn or unused, in their original condition, with tags attached and original packaging where supplied. Contact us before sending anything back so we can confirm eligibility and provide return instructions. Items that are worn, washed, altered, missing tags, or damaged after delivery may not qualify, except where applicable law gives you a remedy.
If an item arrives damaged, defective, or different from what you ordered, contact us promptly with your order number and a description or photos of the issue. Once we verify the issue, we will explain the available remedy and cover reasonable return shipping when a return is required. For an eligible change-of-mind return, the customer is responsible for return shipping. Exchanges are subject to stock availability; contact us before returning an item to request an exchange.
After we receive and inspect an approved return, we will notify you of the refund decision. Approved refunds are issued to the original payment method. Your bank or card provider controls when the credit appears, so posting times may vary. These terms do not limit any return or refund rights provided by law. See the Returns and Refunds Policy for additional instructions.
Intellectual Property
The Services and their original content—including text, graphics, photographs, layout, and branding—belong to Cypress Boutique Monterey or the applicable rights holder and are protected by intellectual property laws. You may browse the Services and use them for personal, non-commercial shopping. You may not copy, reproduce, modify, distribute, publish, or commercially use store content without prior written permission, except where the law permits. Buying a product does not transfer intellectual property rights in the product, its design, or its listing.
Disclaimer of Warranties
We work to keep the Services available and product information useful, but online services may occasionally be interrupted or contain errors. To the extent permitted by law, the Services are provided “as available.” Product warranties, statutory consumer guarantees, and remedies that cannot legally be excluded remain in effect. Nothing in this section excludes a remedy for a product that is defective, not as described, or otherwise does not comply with applicable law.
Limitation of Liability
To the fullest extent permitted by law, Cypress Boutique Monterey and its owners, employees, service providers, and licensors will not be liable for indirect, incidental, special, exemplary, or consequential loss arising from use of the Services or a product, such as lost profits or data, when such loss is not reasonably foreseeable or is otherwise legally excludable. Where liability may lawfully be limited, our liability relating to a particular order will not exceed the amount paid for the affected product or service. This limit does not apply to liability that cannot be excluded or limited by law, including applicable consumer rights, or to any other liability that applicable law says must remain.
Termination
You may stop using the Services at any time. We may suspend or end access to an account or part of the Services when reasonably necessary to address a legal requirement, security issue, suspected fraud, misuse, or a material breach of these Terms. Where appropriate and permitted, we will provide notice. Ending access does not remove payment obligations or rights that accrued before termination. Provisions that by their nature should continue—including intellectual property, disclaimers, liability limits, indemnification, governing law, and dispute-related terms—will continue to apply.
Indemnification
To the extent permitted by law, you agree to reimburse and protect Cypress Boutique Monterey, Shopify, and their respective affiliates, personnel, and service providers against third-party claims and reasonable costs to the extent those claims result from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person’s rights. We will give you reasonable notice of a claim when practicable. You may not settle a claim in a way that imposes an obligation on us without our written consent. This section does not require you to indemnify us for our own unlawful conduct or for matters that cannot legally be shifted to you.
Governing Law
These Terms are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law rules, except that mandatory consumer protection laws applicable where you live continue to apply. Any dispute will be handled by a court or other forum with authority under applicable law. Nothing here prevents you from exercising a right to bring a claim in your local court where that right is protected by law.
Changes to These Terms
We may revise these Terms to reflect changes to our Services, business practices, or legal requirements. The latest version will be posted on this page with its effective date where applicable. Material changes will take effect as stated in the notice or as required by law. Your use of the Services after revised Terms take effect is subject to the updated Terms, to the extent permitted by law.
Contact Us
Questions about these Terms? Contact Cypress Boutique Monterey:
Store Name: Cypress Boutique Monterey
Address: 800 Lighthouse Ave c, Monterey, CA 93940
Phone: +18313832769
Email: info@cypressboutiquemontere.com
Opening Hours:
Monday: Closed
Tuesday to Saturday: 11:30 AM–6:30 PM
Sunday: 11:30 AM–4:30 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.