Effective Date: October 5, 2026
Cypress Boutique Monterey operates this online store and website, which is hosted by Shopify. This Privacy Policy explains how we collect, use, retain, and disclose personal information when you browse our store, place an order, contact us, or otherwise use our services (the “Services”). It should be read together with any other notices shown when you use the Services.
Personal Information We Collect
The information we collect depends on how you use the Services and may include:
- Contact and delivery details: name, email address, telephone number, billing address, and shipping address.
- Order and transaction details: products viewed, added to cart, purchased, returned, or exchanged; order history; payment status; and related transaction records. Payments are handled through Shopify and payment processors. We generally receive payment confirmation and limited payment details rather than your full card number.
- Account and preference details: account credentials, saved preferences, and settings if you create or use an account.
- Messages: information you provide when you contact customer support or respond to us.
- Device and activity data: IP address, browser and device details, identifiers, approximate location inferred from device or network data, and information about how you navigate or interact with the Services.
- Marketing choices: your email or SMS subscription status and communication preferences.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, browse or use the Services, contact us, or otherwise provide information.
- Automatically through the Services, including from your device and through cookies and similar technologies when you visit or use our website.
- From service providers that support our website, payments, analytics, customer service, order fulfillment, or shipping and that process information on our behalf.
- From partners or other third parties where permitted by law, such as payment, advertising, or social media partners.
How We Use Personal Information
We use personal information as reasonably necessary to:
- Operate the store, process payments, confirm and fulfill orders, arrange delivery, and handle returns, exchanges, and customer support.
- Create and maintain accounts, remember preferences, and provide a useful shopping experience.
- Send order, account, service, and policy notices, and—where allowed and consistent with your choices—marketing messages. You can unsubscribe from promotional email using its unsubscribe link; transactional messages may still be sent.
- Understand website use, maintain and improve the Services, measure performance, and personalize products or advertising.
- Protect the store, customers, and Services; detect and investigate fraud, security incidents, or unlawful activity.
- Meet legal obligations, respond to valid legal requests, resolve disputes, and enforce our terms and policies.
How We Disclose Personal Information
We may disclose personal information for the purposes described in this Policy to:
- Shopify and service providers that host or support the Services, process payments, provide analytics or cloud storage, assist customer support, and fulfill or ship orders.
- Business and marketing partners that help us measure or deliver advertising. Shopify’s enhanced features may use information from interactions with our store and Shopify to support product improvement, ad targeting, and personalization. Depending on your location and applicable law, certain disclosures for targeted advertising may be considered “sharing” or a “sale.” To submit an opt-out request where applicable, email us at info@cypressboutiquemontere.com. Where required, we also honor applicable browser opt-out signals such as Global Privacy Control.
- Third parties you ask us to involve or to whom you consent to disclosure, such as when information is needed to deliver your order or when you use a third-party social feature.
- Our affiliates, if applicable, and parties involved in a business transaction such as a reorganization, merger, or insolvency proceeding.
- Authorities or other parties when disclosure is required by law or valid legal process, or reasonably necessary to protect rights, safety, or the Services.
We do not receive payment for selling customer information. Some advertising-related disclosures may nevertheless be treated as a “sale” or “sharing” under privacy laws. Shopify processes information under its own privacy terms and may be responsible for responding to certain privacy requests related to its processing. For more information, see Shopify’s Consumer Privacy Policy.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission, or storage method can be guaranteed completely secure. Please use care when sending sensitive information online.
We keep personal information only for as long as reasonably needed for the purposes described here, including to maintain accounts, provide Services, complete transactions, meet tax and other legal requirements, resolve disputes, and enforce agreements. Retention periods vary by the type of information and the circumstances.
Third-Party Links
Our Services may link to websites or platforms operated by third parties. Those services have their own privacy and security practices. We encourage you to review their notices; we are not responsible for their content or privacy practices.
Your Privacy Rights and Choices
Depending on where you live, applicable law may give you the right to request access to, correction of, or deletion of personal information; obtain a portable copy; opt out of certain targeted advertising, sale, or sharing; or withdraw consent where processing relies on consent. You may also manage promotional email preferences using the unsubscribe link in our messages.
To submit a request, contact us using the details below. We may need to verify your identity and will respond as required by applicable law. You may be able to use an authorized agent where permitted. We will not discriminate against you for exercising a privacy right. You may also have the right to appeal a decision or contact your local privacy regulator.
Children’s Privacy
The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us with personal information, contact us so we can review and take appropriate steps.
Cookies and Similar Technologies
We and our service providers use cookies and similar technologies to keep the store working, remember settings, understand website traffic, improve the Services, and support analytics and advertising. You can manage cookies through your browser settings; blocking some cookies may affect store features. Where required by law, we provide choices for non-essential cookies or targeted advertising. For advertising opt-out requests, contact us using the details below.
Changes to This Privacy Policy
We may revise this Policy from time to time to reflect changes to our practices, services, or legal requirements. We will post the updated version here and revise the Effective Date above. If a change requires additional notice or consent under applicable law, we will provide it.
Contact Us
If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us:
Store Name: Cypress Boutique Monterey
Address: 800 Lighthouse Ave c, Monterey, CA 93940
Phone: +18313832769
Email: info@cypressboutiquemontere.com
Opening Hours:
Monday: Closed
Tuesday to Saturday: 11:30 AM–6:30 PM
Sunday: 11:30 AM–4:30 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.