Payment Policy

Accepted Payment Methods

We accept the following payment methods at checkout:

American Express
Diners Club
Discover
JCB
Maestro
Mastercard
Visa

How Checkout Works

Add the items you want to your cart and proceed to checkout.
Enter your shipping and billing details, then review your order summary.
Before placing the order, check the item total, available discounts, shipping charges, applicable taxes, and final amount due shown at checkout.
Select one of the available payment methods, complete any verification requested by your card issuer, and submit your order.

Your payment provider will attempt to authorize the transaction after you submit checkout. The payment status shown at checkout will tell you whether the payment was accepted or needs another step. Processing or authorization timing may vary by card issuer or payment provider.

Payment Security

Enter payment details only in the Shopify checkout flow. Payment information is handled through checkout and its payment providers. For your protection, we will never ask you to send your full card number, security code, or one-time banking verification code by email or phone. If your bank requests verification, complete it only through the bank’s secure approval prompt.

Order Confirmation

After checkout accepts the payment and places the order, you should see an on-screen confirmation and receive an order confirmation email at the address entered during checkout. Keep the order number for your records. If the confirmation email does not arrive, check your spam or promotions folder and make sure the email address was entered correctly.

Payment Issues and Troubleshooting

Card declined: Confirm the card is active and not expired, check that your billing details match the information held by your card issuer, and make sure you have enough available credit or funds.
Verification did not complete: Follow any approval request from your bank, then return to checkout. If the page times out, reopen the cart and check whether an order was created before submitting again.
Payment option is unavailable: Confirm that the card type and card details are eligible for the transaction, or try another accepted card.
Pending or repeated charge: A pending authorization may appear before your bank updates the final status. Avoid placing the same order repeatedly. If you see a completed charge but no order confirmation, or more than one completed charge, contact us with the order number if available and the approximate transaction time. Never email full card details.

If a payment still will not go through, contact your card issuer first to ask whether it blocked or declined the transaction. You can also reach us using the details below.